Shipping
2024
All shipping will be from New Zealand.
International and domestic restrictions may cause shipping delays.
NZ domestic shipping
NZ Post $10 (I’ll subsidize)
NZ Post Rural $20 (please be honest if you live rurally or I won’t be able to ship your item until the difference is made up)
International shipping
Shipping to Australia $25
Shipping to the US: $40 (non tracked) per item
$80 (tracked) $60 per additional item
International shipping $40. Plus $40 per additional item
Returns
For Ready Made: I do my best to give you measurements and comparable sizes to help you decide on fit. I am super happy to go over measurements and will even find a friend in your size to try something on for you! I am here to help you measure yourself before you purchase. Many to most pieces have a bit of ease to them (extra room) and are meant to be a comfy fit.
If your item doesn’t fit because of an error on my end you can send it back and I will do my absolute best to alter it for you for free.
If it doesn’t fit because of an error on your end I am still happy to alter it for you but there may be shipping and labor costs associated.
Returns for change of mind are not accepted.
Let’s work together to get your best fit!
For Custom: Unless there is something defective on the item returns are not available. Email me within one week of receiving your item with your concerns and we can discuss. For custom pieces you and I will have a pretty solid chat about measurements to make sure I have them correct so if the piece doesn’t fit and the error is in the buyers side I will work with you to resize. Additional labor and materials cost may be incurred.
I ask that you consider this is also an exercise in commerce distanced from the traditional capitalist model (I.e you can’t return it if you change your mind about wearing it to your ex-boyfriends second wedding)
In the event of any return buyer pays return shipping. If the package is undeliverable and returned to us BUYER must pay for additional shipping. No refunds will be issued for undeliverable items